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ASOHNS ASM 2025
ASOHNS ASM 2025
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Enhancing Efficiency in Clinical Documentation: A Study on the Adoption and Clinician Experience of AI-Scribes

Verbal Presentation
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Verbal Presentation

5:22 pm

29 March 2025

Meeting Room C2.4

CONCURRENT SESSION 4E: FREE PAPERS

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Presentation Description

Institution: Monash University - Victoria, Australia

The integration of AI-powered scribe tools, such as i-Scribe®, is being explored to streamline clinical workflows and enhance documentation efficiency. Developed by Australian clinicians, i-Scribe® assists by transcribing medical consultations and generating essential clinical documents like consult notes, referral letters, and patient letters. This study assesses clinician experiences with i-Scribe® through a 12-item survey focusing on usage frequency, workflow integration, documentation accuracy, and overall satisfaction. Respondents rated i-Scribe® on a 10-point likert scale for accuracy, usability, and likelihood of recommendation, while qualitative feedback was gathered on acceptance factors and potential improvements. A total of 76 clinicians participated. The results indicate that most respondents use i-Scribe® regularly, with over 60% utilising it at least three days per week, primarily for clinical notes and referral letters. More than 65% rated workflow integration as moderate to very seamless, and over 75% reported saving an average of 60 minutes per day. Benefits highlighted included additional time for professional activities, increased productivity, and improved work-life balance. The majority of users would recommend i-Scribe®; 80% rated its usability and effectiveness as 7 or higher. However, accuracy feedback was mixed, with 14 respondents noting it as less reliable than previous documentation methods. Key factors supporting adoption of i-Scribe® were ease of use and time-saving capabilities. However, concerns regarding documentation accuracy, cybersecurity, costs and integration with existing systems were obstacles to universal acceptance. i-Scribe® is positively regarded by users for its efficiency in reducing documentation time and ease of integration into clinical workflows. Focusing on enhancements in documentation accuracy, compatibility with current systems and affordability will be pivotal in elevating user satisfaction and promoting more widespread adoption across clinical settings.

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Authors

Authors

Dr Ayden Tchernegovski - , A/Prof Paul Paddle -